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Dear Applicant
Thank you for using our services at the India Visa Application Centre, .
Bangkok
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VFS aims at providing the best possible services for the applicants and we
would be grateful if you can express your suggestions/ ideas for improving the
standard of services at the centre.
In case of general enquiry on visa procedures, fees structure, processing time or
passport tracking, please send your mails at
info.inth@vfshelpline.com
Complaint- Resolution
Process
India Visa Application
Centre aims to offer a fair and professional service to all our customers. We welcome
feedback, which helps us to focus on where we need to improve.
In case of suggestion/ feedback/ complaints, please send your mails at
feedback.inth@vfshelpline.com
We would like to hear
from you if
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You think you were not treated with courtesy and respect ; or
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You have ideas on
how we can improve our service ; or
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You were satisfied with the service we provided.
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We aim to respond
to your complaint within 2 working days, in accordance with our service level standards.
To help us achieve this please provide as much information as you can, including
where possible:
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the visa section where
the application was made
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the full name of the
applicant
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the applicant's date
of birth
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the type of application
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the date of application
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any reference number(s)
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name of the VFS attending
officer
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You can also mail your queries at:
India Visa Application Centre
1
Glas Haus Building
15th Floor, Room No 1503
Sukhumvit 25,
Sukhumvit
Road
, Wattana
Bangkok 10110. |
